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Refund Policy

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Refund Policy

example.com is committed to providing high-quality oil exploration and geophysical survey services. In accordance with Canadian consumer protection laws, the following refund policy has been established. Please read this policy carefully before using our services.

1. Service Cancellation and Refund Conditions

The cancellation and refund terms for our services are as follows:

  • Cancellation within 14 days before service commencement: A full refund will be issued.
  • Cancellation after service has started: No refunds will be granted for completed work.
  • Partial service completion: A pro-rated refund may be provided for uncompleted portions of the service.

2. Custom and Tailored Services

Since oil exploration and geophysical surveys often involve custom projects, specific refund terms may vary according to individual agreements. Unless otherwise stated in the contract, no refunds will be issued for completed work.

3. Satisfaction Guarantee

If you are not satisfied with our services, you may contact us at [email protected] within 7 days after service completion to request a resolution. Alternative solutions may be offered, or a partial refund may be considered in certain cases.

4. Refund Processing

Once your refund request is approved, your payment will be processed within 10 business days via the original payment method. Processing times may vary depending on banks and payment providers.

5. Legal Rights and Dispute Resolution

In case of any disputes, Canadian consumer protection laws and relevant regulations will apply. If a resolution cannot be reached, you may pursue legal remedies in accordance with Canadian law.

6. Contact Information

For further information regarding our refund policy, please contact us at [email protected].